BRAND VOICE GUIDE ============================== Brand: [Company Name] Version: 1.0 Date: [DATE] WHO WE ARE ------------------------------ Mission: [One sentence] Values: [Value 1] | [Value 2] | [Value 3] OUR VOICE IN 3 WORDS ------------------------------ 1. [e.g. Bold] - [What this means in practice] 2. [e.g. Clear] - [What this means in practice] 3. [e.g. Human] - [What this means in practice] TONE BY CHANNEL ------------------------------ Channel | Tone | Example -----------|-------------------|--------- Website | [e.g. Confident] | [Example] Email | [e.g. Friendly] | [Example] Social | [e.g. Playful] | [Example] Support | [e.g. Empathetic] | [Example] WE SAY / WE DO NOT SAY ------------------------------ We say: We do NOT say: [Word/phrase] vs [Avoid this] [Word/phrase] vs [Avoid this] GRAMMAR & STYLE RULES ------------------------------ - [Rule 1: e.g. Use contractions] - [Rule 2: e.g. Avoid jargon] - [Rule 3: e.g. Oxford comma: yes] - [Rule 4: e.g. Sentence case headings] EXAMPLES ------------------------------ Error (bad): [Example] Error (good): [Example] CTA (bad): [Example] CTA (good): [Example]